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Terms and Conditions

These Terms and Conditions govern your use of the RibfestX website (the “Service”) produced by Ontario Festival Group (“us”, “we”, or “our”), including the ticket purchasing process facilitated by the SimpleTix platform. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Accounts

When you create an account with us or purchase tickets through the SimpleTix platform, you must provide accurate, complete, and current information at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or the SimpleTix platform.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Ticket Purchases via SimpleTix

RibfestX utilizes the SimpleTix platform for ticket sales. When purchasing tickets through SimpleTix, you acknowledge and agree to abide by SimpleTix’s terms and conditions, including their privacy policy and refund policy. Ontario Festival Group is not responsible for any issues arising from the use of the SimpleTix platform, including but not limited to payment processing, ticket delivery, or event registration.

Ticket Refunds and Important Information

Please ensure to bring a valid form of identification along with your ticket(s) for entry to the event. Our team will be available to assist you with any inquiries or assistance you may need on the day of the event.

If you have any questions or require further assistance, feel free to reply to this email or contact our customer support team at [email protected]

  • Ticket Policy: Please note that tickets are valid for individual use only and are not transferable. Each ticket is valid for one person’s entry to the event.
  • No Refunds: Kindly be informed that once the event starts, no refunds will be issued for unused tickets. We encourage you to arrive on time to make the most of your experience.
  • Event Guidelines: We kindly ask all attendees to review the event guidelines and safety measures provided on our website before attending. Your safety and enjoyment are our top priorities.

Our Service may contain links to third-party websites or services, including the SimpleTix platform, that are not owned or controlled by Ontario Festival Group.

Ontario Festival Group has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Ontario Festival Group shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Ontario, Canada, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us:

Last Updated: May 21st 2024

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